Skip to main content
Self-Service
This PowerLink is designed for self-service interactions β€” customers complete tasks independently without needing human or AI assistance.
The Media Upload PowerLink provides a simple interface for customers to upload documents or images. This PowerLink can be used in workflows where the user is expected to submit a file, such as ID documents, signed paper or photos β€” it is purely a file submission interface configurable with multiple button types.

Key Features

πŸ“Έ Multiple Upload Modes

Supports file picker, gallery, camera and document-only modes

πŸ“± Mobile-First Experience

Optimized for camera, gallery and document upload from any smartphone

πŸ“ Configurable Prompts

Fully customizable labels and prompts

πŸ”— Workflow-Ready

Seamlessly connects to your workflows β€” the next task receives the uploaded file output

How to Install

To use this PowerLink, go to Store in your Agentix cPanel, locate the Media Upload card and click Install. Catalogue snapshot

How it Looks for Customers

This is how the Media Upload interface appears to customers when launched. The layout adapts to mobile and desktop, showing only the buttons you configured. Customer view of Media Upload
Once the customer selects and submits a file, the task will be marked as completed and the next task in the job will automatically begin.
If the user rejects to upload, the entire job will be stopped and marked as rejected.

Configuration Parameters

These parameters control the behavior of the Media Upload PowerLink at the PowerLink level, such as upload buttons, allowed file types and user prompts.

Use Cases

  • Uploading identity documents (e.g., passport, national ID)
  • Submitting signed forms or contracts
  • Sending scanned receipts or invoices
  • Taking a live photo for verification
  • Uploading personal files or attachments in workflows

Getting Started

1

Create Action from Media Upload PowerLink

After installing the Media Upload PowerLink, navigate to it using Powerlinks from your cPanel side menu, select the actions tab then click Create New Action to begin configuring your Media Upload step.
2

Configure Upload Interface

  • Select which upload buttons to display (e.g., camera, gallery, documents, selfie).
  • Define allowed file types (e.g., application/pdf, images, etc).
  • Customize the user prompt to guide the customer during upload.
  • Set the internal variable name (via DOCUMENT_NAME) to reference the uploaded file in later tasks.
Media Upload Configuration
3

Attach Action to Workflow

Insert the action into your job workflow. Place it at the appropriate step where the file needs to be collected.
4

Test in LaunchPad Runner

Use the LaunchPad Runner to simulate the job. Try uploading different file types and confirm that the next task receives the uploaded media correctly.