> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agentixhub.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Roles and Access

> Understand user roles, access levels and permission management in Agentix

Agentix supports flexible user roles that map to real-world responsibilities—whether you’re managing the full orchestration or just completing assigned tasks.

Each role comes with predefined capabilities and access boundaries to ensure clarity, control and security across your organization.

## Roles

Agentix defines two primary user roles:

<Card title="Manager Role" icon="user-tie" horizontal href="#manager-role">
  Full access to build workflows, configure tools, assign agents and monitor the platform.
</Card>

<Card title="Job-Hub User Role" icon="user" horizontal href="#job-hub-user-role">
  Focused access to view and complete assigned tasks, submit forms and interact with AI tools.
</Card>

<div id="manager-role" />

***

### 🧑‍💼 Manager Role

Managers are the **administrators and builders** of the customer experiences and journeys.

#### 🔓 Capabilities

* ✅ Create and manage **PowerLinks**
* ✅ Design and orchestrate **Workflows**
* ✅ Configure **AI and Human Agents**
* ✅ Add and link **Tools**, **Sources** and **Instructions**
* ✅ Set up login & notification policies
* ✅ Monitor system-wide performance and analytics
* ✅ Manage users, roles and organization settings

#### 🧑‍💼 Typical Users

* CX & Operations Managers
* Digital Journey Owners
* Workflow Designers
* Admins or Integrators

> 👉 See [Manager Quickstart](/user-guide/getting-started/quickstart-manager)

<div id="job-hub-user-role" />

***

### 👤 Job-Hub User Role

Job-Hub Users are **task executors** who interact with customers or complete workflow steps assigned to them.

#### 🔐 Capabilities

* 📝 View and work on **assigned Jobs and Tasks**
* 📎 Upload documents, submit forms or complete actions
* 🧰 Use AI tools or sources provided in the flow
* 🧾 Track their own task performance and outcomes

#### 👥 Typical Users

* Customer Service Agents
* Field Representatives
* Human Task Reviewers
* KYC/Support/Verification Teams

> 👉 See [User Quickstart](/user-guide/getting-started/quickstart-user)

***

## 🛡️ Permission Model

### 🔒 Access Control

* Role-based interface: users only see what they’re allowed to
* Workflows can limit task access per user or role
* Admin-only areas are locked down from Job-Hub users

### 🔍 Auditing & Data Security

* All user actions are logged and traceable
* Personally identifiable data access is role-scoped
* API access follows the same permission boundaries

***

> 🛡️ More fine-grained access controls available for manager's roles